PRIVACY POLICY FOR MINDJET, LLC

THIS DOCUMENT WAS LAST UPDATED ON FEBRUARY 17, 2005.

Mindjet, LLC is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site, WWW.MINDJET.COM. Because Mindjet wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this pirvacy policy, you should first contact Mindjets Privacy Officer by emailing privacy@mindjet.com. If you do not receive acknowledgement of your inquiry, or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at the following web site address: http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as liaison with Mindjet to resolve your concerns.

The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from the site.

Please read the following document carefully, as it outlines our privacy policy. It will serve to explain what personal information our web site will gather from you, and when this information is used. If you do not agree to these policies or are uncomfortable with them, you should not use our web site. By accessing and using our Site, you are agreeing to the policies outlined in this document, including all amendments made to date. This site is not directed at anyone under the age of 18, without the supervision of an adult. Please check back periodically for changes in our policy.

Privacy Policy

We understand that your privacy is very important to you. That's why we've developed this policy to ensure that your privacy is protected while using our Service.

About Mindjet, LLC and Information We Collect

We ask for information such as your name, email address, company, address, phone number, and employment background. We collect information in the following ways:

  • Information we receive from you on your order form
  • Information we receive from entries to Mindjet contests
  • Information we receive through our Web site
  • Information about your transactions with us
  • Information provided to us, with your permission, through third parties, such as our resellers.

Why We Collect This Information

We collect this information for a variety of reasons, including Mindjet's effort to inform you of upgrades, changes in service, special offers, newsletters, and other products and services that you may be interested in. When you submit personal information to Mindjet, you understand and agree that Mindjet may access, store, and use your customer profile in any of the countries that Mindjet has offices. Mindjet will not store credit card information nor will it disclose credit card information to any third parties.

Our Use and Disclosure of Your Information

Mindjet, LLC will use your Information only for that specific purpose for which you submitted the Information. We DO NOT sell or rent any personally identifiable information about you, including but not limited to, your emails, addresses, names, and phone numbers, to any third party without your permission. Unless otherwise indicated, information provided by you to Mindjet is for internal use only to fulfill your order requirements or for administrative purposes. We may disclose your personal information we collect, as described above, to companies that perform services on our behalf to fulfill order requirements or administrative requirements.

We may disclose information in aggregate form to advertisers and for other marketing and promotional purposes. However, in these situations, we DO NOT disclose to these entities any information that could be used to personally identify you. The aggregate information may be used to gauge the usefulness and popularity of our web pages, or certain links to or from our site.

During those times when we participate in promotions and contests in conjunction with other companies, with the intent TO SHARE personal information such as email addresses, etc, we will indicate this in our contest rules, on the registration page, or in the Privacy Policy. Please refer to our Privacy Policy and promotion/contest rules for updates.

We will cooperate with legal authorities in order to assist in an investigation, and may release your personal information to them, as required by law.

Use of Cookies and GIF Files

Cookies are pieces of information that some Web Sites transfer to the computer that is browsing that web site (“Cookies”), and are used for record-keeping purposes at many web sites. The use of Cookies makes web-surfing easier by performing certain functions such as saving your passwords, background information, and your personal preferences regarding your use of the particular web site. Many consider the use of Cookies to be an industry standard. Your browser is probably set to accept Cookies. However, if you would prefer not to receive Cookies, you can alter the configuration of your browser to refuse Cookies. If you choose to have your browser refuse Cookies, it is possible that some areas of web sites that use Cookies will not function properly when you view them.

Mindjet, LLC uses Cookies to administer our site and not to track surfing habits. We collect personal identifying information (the “Information”) under the following situations: 1) to the extent that you provide Information to us in an e-mail message or in your profile, 2) to the extent that your web browser provides Information to our web server, like the site you linked from, the identity of your Internet Service Provider, or the type of browser you are using, and 3) to the extent that you provide Information to us in a CGI form (for example, when you complete a search request).

Mindjet uses pixels, or transparent GIF files, to help manage online advertising. These GIF files are provided by our ad management partner, DoubleClick. These files enable DoubleClick to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie was placed by us, or by another advertiser who works with DoubleClick. With both cookies and Spotlight technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. For more information about DoubleClick, including information about their Privacy Policy, and how to opt out of these technologies, go to http://www.doubleclick.net/us/corporate/privacy. Since technologies may change, please check back to our Privacy Policy periodically for updates.

If you have concerns about cookies or GIF Files, or need assistance on how to enable the cookies on your system, please contact us at support@Mindjet, LLC

Our Security Procedures

We restrict access to personal customer information and only allow disclosures to persons to assist in the order fulfillment process or administrative process. We maintain physical, electronic, and procedural safeguards to protect your personal information. We encrypt credit card information and destroy this information within a period of time.

Partnership, Advertising Links

Please be aware that we may occasionally link to other sites for promotional or advertising purposes. These sites are independent of Mindjet, LLC. As such, we encourage you to refer to each site's Terms of Use and Privacy Policy for their use of cookies and personal information.

Mindjet, LLC does not tolerate Spam; harassment; threats or unsolicited unpaid advertising.

Subscribing or Unsubscribing To Newsletters, “Opt In”

When visiting our site or when participating in a contest or promotion, you are given the option to subscribe to the Mindjet newsletter for updates, product information, free service packs and special offers. You may unsubscribe to this at any time by emailing us at privacy@mindjet.com, or by following the link to unsubscribe located at the bottom of the newsletter. The newsletter link is effective for approximately 30 days.

Reviewing and Changing Your Personally Identifiable Information

Please help Mindjet maintain the accuracy of your information by notifying us of any change to your address, phone number, email address or other information by emailing us at privacy@mindjet.com or by writing to the address below. Registered Forum Users can access and update their information by clicking onto the Profile link at the top of the User Forum page.

Trial Software

Please be aware that by accepting the use of our trial software offer, you also agree to receive several follow up emails.

Age

This site is not directed at anyone under the age of 18. If you are under this age, you should not use our site, unless you are supervised by an adult.

User to User Forum

In order to register to participate in the Mindjet User Forum, users must agree to comply with the Forum Rules. Under the rules, users should not post any personal information, including name, email address, or physical address to the Forum, and Mindjet is not responsible for any actions that may arise from a users failure to comply with this Rule.

Billing

All payment information that is on the payment page including your e-mail address, credit card number, company name, first name, last name, address, city, state, zip, country, is received by CyberSource, our authorized payment processor, on their secure payment gateway. Secure Socket Layer (SSL) is used for all financial transactions to ensure your security. If you have any questions, please refer to their Privacy Policy and Terms of Use at http://www.cybersource.com/privacy.xml (link).

Privacy Policy Updates

This Privacy Policy may change as new features are added to our web site. If we decide to change our Policy, we will post these changes to our Policy on this web site. It is your sole responsibility to periodically revisit and review our Privacy Policy for updates. The most recent version of our Privacy Policy is always available from the bottom of most pages on the site.

Business Transitions

In the event that Mindjet goes through a business change, such as a merger, acquisition or sale, your personally identifiable information will likely be among the assets transferred. We will notify our users of this change by posting a prominent notice on our web site for 30 days or by sending an email.

© Mindjet, LLC, 2006. All rights reserved.

Our Contact Information

Mindjet, LLC
Koshland Building
1160 Battery Street, 4th Floor
San Francisco, CA 94111, USA
Tel: +1 (415) 229-4200