Mindjet is hiring!
Mindjet hires exceptional individuals for the long term, invests in their growth and development, and offers them a warm environment of shared goals and values, rich experiences and opportunities. In turn, employees take the ownership of projects and responsibilities seriously. We are looking for individuals whose talents and accomplishments will contribute to a thriving organization. Mindjet is proud to be an Equal Opportunity Employer.
College students (3
rd & 4
th year) - we currently have internships available in Engineering, QA, Marketing and Finance, so please also inquire about our Internship program!
Company Benefits
Mindjet offers great full benefits including, medical, dental and vision plans, life insurance, long-term disability, 401(k) plan (with matching funds), flexible spending account, vacation benefits, commuter checks, and many other benefits. Offices are located in Levi Plaza in San Francisco.
Top 10 reasons to work at Mindjet
Current Job Openings
For our US headquarters, Mindjet is currently looking for quality candidates for the following positions:
- Research and Development
Join Mindjet's development team and contribute to the creation of our next generation visualization and collaboration software.
Full listing of open positions
- Marketing
Solutions Marketing Manager
Solutions Marketing Manager
The Solutions Marketing Manager will be responsible for supporting our Marketing, Sales and Channel organizations as a direct resource for solutions-based messaging, solution sales playbook support, and solution sales tool generation.
Responsibilities include generation of sales playbook and support, and solution sales tools like Return on Investment (ROI), white papers, tech briefs, MindManager maps, demos, etc. The Solutions Marketing Manager will also be responsible for solution level competitive analysis. The Solutions Marketing Manager must be able to work with cross-functional teams inside and outside of Mindjet leveraging support for product and strategy content for the creation of solutions focused marketing.
- Champion the Solution: Deliver a compelling 'solution' vision which incorporates key input from customers, sales, product management, and others to influence business unit strategy and planning, the analyst community, and product definition.
- Unified Positioning and Messaging: Guide and develop positioning and branding for the solutions.
- High-impact marketing content:Develop and maintain solution content and ensure alignment with key stakeholder groups including sales, field marketing, global programs.
- Communicate and sell the value:Drive and deliver the development of compelling content for MindManager solutions (internally and externally). Align the Mindjet eco-system (partners, service providers, opinion leaders) behind Mindjet’s value proposition. Drive value-based selling of the solution by developing programs available for field execution.
What you need to Succeed:
- Excellent interpersonal skills, including the ability to create strong cross-functional collaborative working relationships with geographically dispersed partners
- Strong business judgment with the ability to define the broader business or customer implications of specific decisions
- Strong oral and written communications skills, including the ability to influence at the executive level
- Technical aptitude, including the ability to comprehend and communicate technical concepts and their product implications across all Quantum business lines
- 6+ yrs experience in Solutions Marketing and/or Product Marketing (with both desktop and SaaS experience).
- Information Technology
Database Administrator (MS SQL Server)
Database Administrator (MS SQL Server)
Mindjet is seeking an expert DBA who has experience in managing production web databases with high volume transactions.
Requirements
- Proven experience in MS SQL 2000 / 2005 environment.
- Solid knowledge of SQL profiler and SQL performance counters.
- Experience with support and administration of web enabled, multi-database environments including SQL Clustering and various SAN storage solutions.
- Experience tuning and optimizing the Windows database platform. Must understand high availability issues as they relate to databases
- Highly organized individual, capable of handling multiple conflicting priorities and comfortable working with a diverse team.
- Strong written and verbal communication skills
- 5 to 10 years experience of database administration and SQL programming
- Bachelors degree in information systems or equivalent experience
Responsibilities
- Solely responsible for maintaining databases that provide core Company's product/services.
- Perform system optimization and improvement planning including but not limited to SQL Server database performance analysis, capacity planning, system sizing and ongoing maintenance/tuning ensuring maximum performance.
- Work with Infrastructure and engineering teams to make sure standards and optimization goals are met before production releases
- Provide both written and verbal communication on project progress, implementation, issues, and risks.
- Design, implement, and participate in the disaster recovery process and database backups.
- Generate scripts to simplify and automate regular database maintenance, such as index rebuilds, analyze and backup procedures.
- Troubleshoot and document database problems as they arise.
- Develop and implement security policies
- Finance
Finance Analyst Intern
Finance Analyst Intern
Finance Analyst Intern will support Sales Operations / Finance) and Database Administer on the setup and development of a SQL based datamart.
Essential Job Functions
- Assist Sr. Analyst setup SQL datamart financial reporting.
- Work with DB Administrator and senior financial analyst to build reports and graphs for executive and management reports.
- Evaluate current analytics and reports, recommend changes, and make improvements.
Plus:
- Working knowledge of Powerpoint and Access.
- An understanding of corporate level financial analysis methodologies.
- Experience with Hyperion Pillar and Netsuite.com a plus.
- Sales
- Sales Support Engineer (Sales—San Francisco)
Sales Support Engineer
The Sales Support Engineer will partner with internal sales representatives and authorized resellers to provide pre-sales technical assistance and occasional technical support to enterprise accounts. This encompasses delivery of the corporate marketing message via product demonstrations, recommending various Mindjet solutions to fulfill customer´s needs and delivery of product demonstrations which may occur in small to large sales engagements and trade show venues.
A qualified candidate will have the opportunity to join the Learning Services team in its infancy and therefore shape the product offerings and help build a new business.
Principal Duties and Responsibilities:
- Communicates product features and benefits in pre-sales situations. Present Mindjet products to prospective customers in the form of presentations. Presentations may be live, or via Web-delivery mechanisms. Also provides customer consultation, support and product presentations at industry specific trade shows.
- Provides product demonstration assistance in customer facing launch events. Conduct professional product presentations and demonstrations in large forums that are Mindjet sponsored in order to generate sales and meet revenue objectives (Product Launch Events)
- Partners with Mindjet Authorized Resellers to provide customer facing presentations in the form of dealer seminars, workshops and "Lunch and Learn" sessions. Work with Authorized Mindjet Reseller technical staff to ensure they are proficient Mindjet software tools. Partner with them to grow, refine, and enhance their presentation abilities.
- Supports user group meetings. The Sales Support Engineer will become proactive in local, state and national industry related user groups. Interaction should include presentations, panel discussions and specific product demonstrations. The Sales Support Engineer will assist in educating the user groups to publicize the Mindjet message.
- Works with Technical Trainer/Marketing team to validate datasets. The Sales Support Engineer should coordinate with the Trainer/Marketing team to insure that datasets and related scripts are prepared correctly. Messaging should be clarified and refined to include key features and functionality. The Sales Support Engineer should influence the Trainer/Marketing team with fresh ideas from the field.
- Provides Occasional post-sales support. The Sales Support Engineer may be requested to provide technical support on a limited basis to key accounts. This support should only be performed to continue the strategic relationship with the account and should ultimately assist in future sales. The Sales Support Engineer should involve existing support channels including internal Mindjet Product support.
Requirements:
- 3+ years of Pre-Sales software expertise or evangelist role with proven ability to influence and drive audiences to specific action
- B.S. or equivalent in computer science, engineering or related field; graduate degree, MBA or equivalent preferred
- Technically savvy with Visual Mapping software. Experience with MindManager highly desired.
- Customer-oriented with strong customer research, planning, organization and execution skills
- Self-starter who learns new software easily with ability and willingness to seek out new information, resources and projects
- Proven ability to analyze, problem solve and make difficult trade off decisions in highly competitive, fast paced environment
- Proficiency with MSOffice suite
Desired Knowledge/Skills:
- Clear and effective oral and written (English language) communication skills
- Outstanding customer service and project management skills
- Programming knowledge and proficiency with C# and VBA
- Technical Trainer (Sales—San Francisco)
Trainer/Technical Marketing
The Technical Trainer will be a member of the Learning Services team for the Americas Sales organization. As a highly motivated, self directed individual you will play a critical part in helping us grow our business by evangelizing and driving adoption of our vision and product portfolio, both internally with key Mindjet stake holders and externally with customers, partners and the press around the world.
Principal Duties and Responsibilities:
- Develop classroom-based and distance learning training courses, using needs assessments and skill level analyses.
- Develop tests, questionnaires, and procedures that measure the effectiveness of curricula, and use these tools to determine whether program objectives are being met.
- Trains internal and external teams and customers on effective and accurate delivery of product presentations and demonstrations. Supports Marketing team to roll out sales tool kit and provide clear information regarding demonstration content and script.
- Create and maintain instructional materials to be used by trainers, as well as job aids & "quick ref" guides to be used by end users and support teams.
- Promotes adoption of Mindjet applications and solutions to internal stakeholders and external developers, resellers, partners and customers.
- Supports marketing team to create sales collateral and sales tools, including messaging, presentations, AVI´s and demo scripts. Measures effectiveness of sales tools. Conducts on-going Field satisfaction surveys and analyzes results.
- Creates technical documents (white papers) containing details on product vision or technical architecture.
- Provides ongoing input and direction on product strategy and marketing plans. Actively participates in beta program.
- Coordinate publication of scheduled training events and student registration. Prepare classroom and instructional materials as needed.
- Some travel (up to 35%) may be required for this role.
Requirements:
- Experience in Learning industry with 3 to 5 years in a content development/teaching environment
- Experience in an evangelist role with proven ability to influence and drive audiences to specific action
- B.S. or equivalent in computer science, engineering or graduate degree, MBA or equivalent preferred
- Technically savvy with visual mapping software. Experience with MindManager highly desired.
- Excellent written, graphic and verbal communication skills
- Good sales and presentation skills
- Customer-oriented with strong customer research, planning, organization and execution skills
- Self-starter who learns new software easily with ability and willingness to seek out new information, resources and projects
- Proven ability to analyze, problem solve and make difficult trade off decisions in highly competitive, fast paced environment
Desired Knowledge/Skills:
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Knowledge of principles and processes for assessing customer training needs, meeting quality standards for these services, and evaluation of customer satisfaction.
- Broad range of teaching experience with emphasis on content development, delivery and customer requirements.
- Knowledge of competitive visual mapping solutions software capabilities and features as well as PC software industry issues and emerging technologies.
- Ability to effectively instruct others by creating and using instructional methods and procedures appropriate for the situation
- Clear and effective oral and written (English language) communication skills
- Outstanding customer service and project management skills
- Proficiency with MSOffice suite
- Inside Sales Representative (multiple openings)
Inside Sales Representative
The Inside Sales Representative’s primary focus will be selling Mindjet products and services into accounts via the phone both independently and while working with and supporting a field sales team. Will be responsible for managing a sales pipeline and generating revenue for Mindjet by prospecting, tracking, and closing sales. The Inside Sales Representative will be in frequent and repeated contact with key accounts and prospects. Will continually educate them about our products while strengthening our products penetration in major accounts.
Additional responsibilities include but are not limited to the generation of add-on and upgrade sales into various existing strategic accounts, establishing and building customer relationships and capturing sales within new accounts. In addition, representative will work with the Sales Operations team in processing orders and will perform limited customer service duties such as responding to inbound phone calls and email inquiries.
Duties and Responsibilities:
- Effectively represent Mindjet as an Inside Sale Representative.
- Introduce and build relationships with clients as their Inside Sales Representative for Mindjet.
- Thoroughly understand Mindjet designated product line, including but not limited to: features, benefits, system compatibility, pricing/configuration.
- Work closely with assigned Territory Account Manager(s) to develop and implement effective regional territory plans and strategies.
- Perform additional independent inside sales activities within assigned geographic area via phone and email to meet or exceed revenue objectives.
- Manage sales and revenue pipeline to maintain a minimum of 1.5—3 times the revenue target in the projections pipeline.
- Run smaller sales cycles from prospect to close.
- Call and/or email all qualified leads and prospects within defined sales territory.
- Generate a high volume of outbound calls to clients or prospective clients on a daily basis with a minimum of 40 calls.
- Work with field sales and marketing teams on focused and individualized sales campaigns.
- Perform live and web-based product demonstrations.
- Follow up on marketing campaigns and inbound leads.
- Contact, educate and qualify decision maker, identify buying process, confirm budget, and timeframe.
- Determine and document how MindManager is being used at customers' place of business.
- Respond to customer questions and inquiries in a timely manner.
- Accurately configure, forward and/or process purchase orders and generate proposals.
- Conduct customer research.
- Continually add and update customer information in current CRM.
- Educate customer on products and any changes and/or enhancements to product line, pricing, policies, and procedures.
- Serves as a liaison between customers and appropriate company departments to resolve customer questions and problems.
Essential Education, Experience, Skills, and Abilities:
- Two to four years of inside sales experience (business-to-business).
- Demonstrated ability to communicate clearly and logically over the telephone and in person.
- Demonstrated ability to overcome objections. Experience managing a sales territory over the telephone.
- Previous experience successfully meeting and/or exceeding sales goals.
- Strong interpersonal communications and writing skills.
- Bachelor's degree or equivalent training in business, marketing, or sales.
- Enthusiastic, motivated, outgoing personality who likes working with people.
- Demonstrated ability to work independently and be self-directed when necessary as well as the ability to work and accomplish goals in a team environment. Ability to multi-task in a fast paced and quickly changing environment.
- Solid computer knowledge (Windows). Microsoft Office Suite (MS Word, Excel, Visio, Project, Power Point, etc.), email (Outlook), Internet.
- Experience with contact management and database management software.
Future Opportunities at Mindjet
Even if we are currently not looking for candidates in your particular specialization, we invite you to email us your resume for possible future consideration. We will hold on to your resume and review it when a relevant position opens up.
When submitting your resume, please email it to
careers@mindjet.com with the following in the subject line of your email: "Your Name / Job Title / General Area of Expertise."
Job descriptions follow below. All positions are located in San Francisco unless otherwise indicated.
How To Apply
Please send your resume (.doc) AND a mindmap (.mmap) outlining your experience as it ‘relates’ to the position you are applying for (not your work history) and submit it with your resume in word format to
careers@mindjet.com—You must mark the subject heading with the specific job title in order for your resume to be processed correctly.
Mindjet Corporation does not accept any resumes from independent recruiters or recruiting agencies or persons other than the applicants themselves. Mindjet therefore does not recognize any claim for recruiting, referral or any other fees arising out of applicants engaged or hired by Mindjet with respect to resumes received in violation of this policy. By submitting a resume to Mindjet, you acknowledge that you are aware of our policy and unconditionally waive any and all recruiting, referral or any other fees based on such submission.