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Software Engineer - Server Side

Overview:

Mindjet has an immediate opening for a Software Engineer for our core product (server team) in our software as a service (SaaS) platform to help us deliver new information visualization and collaboration solutions that will transform the way business teams work with information. We are hiring outstanding engineers to join our close-knit group of talented people.

Responsibilities:

• Design features and components in Mindjet products in the server engineering team.
• Write high quality and high performance server source code following coding guidelines,best practices and design patterns, using C#, web services, and SQL.
• Analyze, design, and develop integrations between multiple servers in high transaction software as a service platform.
• Research and fix bugs in source code, perform necessary maintenance (performance improvements, source code refactoring).
• Collaborate with other developers, participate in feature brainstorming sessions, participate in pair development.
• Collaborate with design, quality assurance, release engineering and localization teams.
• Develop code using Test Driven Development methodology.
• Assist product management and technical support team with customer issues.
• Learn functionality and architecture of major Mindjet products.
• Use integrated development environment to write source code (Visual Studio).

Requirements:

The successful candidate should be able to demonstrate proficiency with C#, Web Services, XML, and SQL technologies. Some Java experience would also be considered an advantage. In addition, the successful candidate must be experienced adhering to coding guidelines, best practices, and internal development processes.

• Strong software product development experience using object oriented design principles.
• High performance server side applications.
• Integration of multiple servers, technologies in an internet software platform.
• Multithreading, synchronization, and transaction processing.
• Client side asynchronous frameworks.
• Strong C# or background in C++, Java, SOAP and WS-*, XML, SQL knowledge.
• Experience with source code and bug tracking management systems.
• Strong, clear written and verbal communication skills.
• Commitment to excellence and ability to work with other team members.
• Capacity to thrive within a high-energy fast-paced environment.
• Bachelor's (or higher) Degree in Computer Science.
• 5 years of software engineering experience.

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Project Manager

Responsibilities:

• Perform project tracking activities, update and maintain project plans in MS Project
• Able to schedule and facilitate status meetings
• Able to recognize and remove roadblocks and escalate in a timely manner to buffer development teams from non-value added work
• Manage multiple projects in parallel and track key cross team dependencies
• Identify project risks related to resources bandwidth and time
• Collect data to capture key project metrics identified by Engineering in order to continuously improve SDLC processes
• Oversee Business requirements gathering and documentation as required

Requirements:

• 2+ years of industry experience
• Knowledge of PM activities, deliverables and processes
• Well detailed; can deal with business and technical situations
• Ability to dynamically manage expectations and scope are required
• Proven ability to create simple to intermediate project plans using MS Project
• Past Project Management experience and examples should be shown during interview
• Understanding of infrastructure technologies, including Desktop, Server and Networking systems
• Understanding of application development technologies using Client/Server, web-enabled and distributed applications
• High energy and excellent communication skills
• Bachelor’s Degree from an accredited university
• Project Management Professional (PMP) Certification is a plus

Senior Interaction Designer

Overview:

Mindjet (www.mindjet.com) is looking for a Senior Interaction Designer for our Design and User Experience Team to help build more world-class tools for visual collaboration. As Senior Interaction Designer, you'll have primary responsibility for the design of specific products within Mindjet's growing portfolio. You'll spend most of your time creating and documenting product designs based on requirements, use case analysis, user research, prototyping, internal and external review, and your own superb design sense. You'll use appropriate research and design tools, such as contextual inquiry, personas, usability testing, surveys, expert review, etc. You'll keep design documentation current to support implementation teams.

A qualified candidate would have strong experience with most of the following: Design for Web, Windows, & Mac, Agile product development, frequent release schedules, user research methodologies, interpretation of analytic data and localized products.

This is not a graphic art position. You will have support for graphics. This is not specifically a research or usability testing position, though you'll spend a fair amount of time on those activities. It is 3-month contract with some potential for long term to be determined at end of the 3 month assignment.

This role requires daily physical presence at Mindjet's headquarters in San Francisco along the scenic Embarcadero waterfront, within Levi Plaza, a short walk from the Ferry Building and Coit Tower.

Responsibilities:

• Contribute to product requirements definition via user research, prototyping, usability testing, usage analysis, and user feedback.
• Translate requirements into design specifications for engineering, QA, and documentation teams.
• Closely monitor implementation and continue design work as needed through release, and beyond.
• Drive successful end-to-end user experiences and make creative well reasoned design decisions.
• Help generate corporate design standards and processes as well as champion user-centered design.
• Maintain relentless attention to detail while handling multiple projects and deadlines.
• Maintain positive engagement grace under pressure.

Requirements:

• Bachelor's or Master's degree in Interaction Design or related field, or equivalent experience.
• Minimum of 5 years in commercial product development, significantly in Agile environments and rapid release cycles.
• Proven track record of delivering consistent results on tight schedules.
• Major web technologies such as XML, HTML, Flash, AJAX.
• Excellent verbal and written communication and presentation skills.
• Familiarity with social networking and collaboration trends as applied to the corporate desktop.

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Senior Usability Specialist

Overview:

Mindjet (www.mindjet.com) is looking for a Senior Usability Specialist whose primary responsibility will be to support requirements definition and product design for desktop and web products. As a Senior Usability Specialist, you'll spend most of your time identifying and conducting user-centered research, starting at the earliest points in the product life cycle, and continuing through product release, maintenance and beyond. You'll use whatever research methods are appropriate for the situation, such as contextual inquiry, personas, usability testing, surveys, expert review, etc. You'll also contribute to the design of the corporate web site and intranet. You'll make your findings available to product teams and the company in general.

The role requires daily physical presence at our headquarters in San Francisco along the scenic Embarcadero waterfront, within Levi Plaza, a short walk from the Ferry Building and Coit Tower.

Responsibilities:

• Help drive successful end-to-end user experiences.
• Apply appropriate research techniques to fit the occasion.
• Work closely with product design and product management staff.
• Recommend product improvements based on your findings.
• Present and document results and recommendations.
• Perform follow-up testing to ensure changes have positive impact.
• Interpret usage data in order to identify areas for improvement.
• Help generate corporate design standards and processes.
• Promote user-centered design throughout the company.

Requirements:

The Senior Usability Specialist is expected to bring a breadth of research techniques and knowledge of when and how to apply them. Also needed is a mastery of a range of analysis of qualitative and quantitative research data plus the ability to present and document your findings. In addition, must show strong ability to organize and handle multiple projects and deadlines. You'll have extensive experience with standard usability tools such as contextual inquiry, personas, usability testing (in-person and remote), surveys, etc. You'll be familiar with product design for web, Windows & Mac, Agile product development, frequent release schedules, and interpretation of analytic data.

Also:

• Bachelor's or Master's degree in Human Factors or related field, or equivalent experience.
• 5+ years in commercial product development or consulting, with good chunks in Agile environments and rapid release cycles.
• Outstanding written and verbal communication skills.
• Familiarity with important Microsoft technologies such as Office Project and SharePoint.

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Director of User Experience (UX)

Mindjet is looking for a Director of User Experience (UX). This is an exceptional opportunity for an innovative leader to establish a new class of product user interface in information visualization. You will lead and inspire your team and others through collaboration as well as direction, vision and planning to produce innovative easy-to-use designs. You will be responsible for Usability Research, Interaction Design and Graphics Design for Mindjet's desktop and SaaS products. We are looking for an experienced leader with their own Web 2.0 UX point of view that has built and managed UX teams.

You will work closely with Product Management and Marketing as well as Software Engineering and will report directly to the VP of Products. The role requires physical presence at Mindjet's headquarters in San Francisco along the scenic Embarcadero waterfront, within Levi Plaza, a short walk from the Ferry Building and Coit Tower.

Responsibilities:

• Own User Experience and build a world-class team that will define user experience for all of Mindjet products.
• Recruit and hire the best talent in interaction design, user research, graphic art and visual design, as needed.
• Conduct research and work with customers and end users to determine critical UX needs for an enterprise SaaS suite.
• Oversee and create interaction flows, wireframes, prototypes and detailed user interface specifications.
• Oversee design, user testing and design validation activities. Plan and carry out usability studies, analyzing user research.
• Leverage research outcomes to shape interface design in a rapid development environment.
• Oversee creation of use cases, story-boards and demonstration content that drive collaborative product development and innovation.
• Work in tight partnership with Engineering, Product Management, and Product Marketing.
• Manage team performance, set goals, conduct reviews and team 1-on-1 meetings.
• Resolve priority conflicts for the team, handling both internal and external escalations.
• Manage relations with external vendors and contractors and their performance and costs.
• Ensure that products meet high standards of usability and design excellence.
• Maintain external focus on customers, competitors, investors and others.
• Establish standards and practices for user interface work.

Requirements:

• Minimum of 10 years in User Experience leading a world-class team at a multi-product organization.
• Held previous positions as a Sr. Manager, Director, or VP of User Experience.
• Show proven ability to lead overall UX vision, mentor and inspire team confidence and respect.
• Deep expertise in human factors, user-centered design processes, interaction design guidelines, usability methodologies, industry standards and trends, plus both formal and informal usability testing methods.
• Solid experience with creative process involved in producing easy-to-use web applications.
• Show a sincere passion for educating others and ability to instill additional creative processes into product development cycle.
• Be able to work at an executive level and exhibit motivation, drive, ambition, customer focus, enthusiasm and passion.
• Comfortable with internal business customers, technology teams and outside providers and partners to identify innovation opportunities.
• Demonstrate problem-solving skills that show confidence and earn the trust of internal staff and customers.
• Show a strong team spirit, active listening skills, and exceptional negotiation and influencing abilities.
• Experience in identifying, hiring, developing and retaining top talent and empowering team members.

Education:

• BA/BS in Computer Science, Human Factors Engineering, or related field.
• Masters or other advanced degrees preferred.

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Product Marketing Manager

Overview:

Mindjet is looking for a Product Marketing Manager to execute marketing plans for Mindjet’s award-winning products. Key responsibilities include developing customer-facing messaging, creating marketing content, coordinating product launch and other projects, and supporting field and channel sales with training, sales tools, and promotions. This position will work closely with Mindjet product management, global marketing, and sales organizations.

A strong candidate will have experience in software product marketing and/or field marketing and outstanding written and oral communication skills. The position is focused on outbound product marketing, so experience in developing messaging and creating content, managing product launch activities, and delivering sales tools is essential.

This role requires daily physical presence at Mindjet's headquarters in San Francisco along the scenic Embarcadero waterfront, within Levi Plaza, a short walk from the Ferry Building and Coit Tower.

Responsibilities:

• Gain familiarity with Mindjet markets, competitors, and the customers we are targeting
• Work with product management to distill key functionality and benefits into core product marketing messages.
• Develop marketing materials including product launch documents, case studies, competitive comparisons, product collateral, and website content
• Collaborate with Global Marketing team to deliver marketing materials and online marketing
• Create sales tools that will assist the field and channel sales teams in all phases of the sales cycle
• Manage cross-functional launch of new products and a variety of product marketing projects

Requirements:

• 4+ years software product marketing and/or field marketing experience
• BA/BS required
• Demonstrated track record creating and executing marketing programs
• Proven ability to add value to the sales process through marketing, sales tools, training and presentation.
• Excellent communication skills: a proven ability to convey complex ideas simply and clearly in written, presentation and spoken formats
• Self-directed; requires minimal supervision on work projects
• Excellent teaming, organizational, and project management skills; ability to manage and prioritize multiple projects simultaneously
• Strong analytical and problem solving skills
• Proficiency with Adobe InDesign and other Adobe Creative Suite tools preferred

Director of Product Marketing

Overview:

Mindjet is looking for a Director of Product Marketing whose primary responsibility will be developing and executing Go To Market plans for our web-based (SaaS) products. Your responsibilities will include analyzing market and competitive trends and customer requirements in order to develop product positioning, pricing and messaging,; delivering content and collaborating with the global marketing organization to create awareness and generate demand; and supporting field and channel sales with training, sales tools, and promotions. You will be an expert on our products and customers and craft impactful marketing messages that clearly express our value proposition. This position will work closely with product management, global marketing, sales, and executive staff.

A strong candidate will have extensive experience in software product marketing and excellent written and oral communication skills. While providing clear recommendations to Product Management based on Sales and customer feedback will be one of the responsibilities of this position, the emphasis is on outbound product marketing, so experience in developing messaging, creating compelling content, managing product launch activities, and delivering a full range of sales tools is essential.

This role requires daily physical presence at Mindjet's headquarters in San Francisco along the scenic Embarcadero waterfront, within Levi Plaza, a short walk from the Ferry Building and Coit Tower.

Responsibilities:

• Develop deep expertise about Mindjet markets, competitors, and the customers we are targeting, grounded in direct customer interaction as well as market research
• Develop and execute Go to Market plans for Mindjet solutions and manage product launch process across the organization
• Develop pricing and promotion proposals in collaboration with Product Management and drive approval and implementation processes
• Establish value propositions, develop core positioning, and create compelling customer-facing messaging that effectively communicates the benefits our solutions deliver
• Collaborate with Global Marketing team to deliver product collateral, website content, customer and prospect communications and online marketing.
• Act as subject matter expert in communicating product messaging to Sales, customers, industry analysts, and other market influencers
• Create sales tools that will assist the field and channel sales teams in all phases of the sales cycle
• Contribute to the product roadmap and strategy based on customer feedback and identification of opportunities to drive incremental revenue

Requirements:

• 10+ years software product marketing experience (familiarity with SaaS and/or collaboration solutions is a plus)
• BA/BS required, MBA or advanced degree preferred
• Demonstrated skills in successfully marketing software products. Proven ability to add value to the sales process through marketing, sales tools, training and presentation
• Excellent communication skills: listening and understanding and a proven ability to convey complex ideas simply and clearly in written, presentation and spoken formats
• Strong analytical and problem solving skills
• Achiever who thrives in a cross-functional team environment and is readily adaptable to changing market and organizational needs
• Ability to manage and prioritize multiple projects simultaneously
• Energy, motivation, and commitment to drive to results in a challenging, fast-paced environment; willingness to 'roll up your sleeves' and pitch-in wherever necessary to push the business forward
• Passion for customers and using customer insights to drive effective marketing strategies and programs

Manager of Web Experience

Overview:

The role of Manager of Web Experience is the central point of responsibility for Mindjet's web presence(s) from a visual and functional perspective. This role is responsible for setting web strategy as aligned to driving company goals for product, marketing and sales. This role encompasses responsibility for the public presentation of content, assets and resources as well as conversion funnels on Mindjet websites, portals and any other web-based asset with a marketing element. This role will be the senior most voice on setting web agenda and driving success in what is our most visible sales and marketing pathway. The Manager Web Experiene reports to the VP of Worldwide Marketing and is based in San Francisco, CA.

Responsibilities:

Overall responsibility for content, optimization and strategy for Mindjet.com and associated international site extensions. Specific responsibilities include:

• Oversight for development and communication/maintenance of content on the sites(s)
• Responsible for strategic direction of site development and progression
• Optimization of site performance based on conversion funnel data and omniture data.
• Recommendations for site enhancements, additions or designs
• Management of website vendors
• Testing performance enhancement
• Optimization and maintenance of the Mindjet.com stores (coordination with Operations)
• Development of new site sections or specific site portals
• Act as primary liaison between marketing and engineering on all web-related engagements and projects
• Development of technical requirements for engineering
• Develop requirements and project management for web implementations
• Work with search marketing specialist on implementation recommendations

Cross-functional team:

• Work closely with web team and engineering to ensure enablement of updates and additions to sites in agreed upon process.
• Work closely with Product and Product Marketing teams for inclusion of content and upcoming strategy on the sites inclusive of store(s)
• Work with Marketing VP on developing necessary reports to the organization
• Work with Marketing Analytics Manager and engineering on successful implementation of website tracking.
• Work with marketing agency and marketing team on SEO optimization for site

Requirements:

• 7 - 10 years working in web development and strategy
• Experience in developing and optimizing conversion funnels on site
• Experience in e-commerce engines
• 3 - 5 years direct experience in SEO strategies
• Understanding of and direct experience in website IA strategy and design
• Related work in B2B channels
• Must be experienced in handling international websites and multiple sites at once
• Demonstrates good relationship and understanding of engineering teams and processes
• Proficient in HTML, XML, CMS systems, web analytics and code optimization

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Corporate Sales Representative

Responsibilities:

• Call on (VP/CXO) senior level executives and achieve new account penetration into SMB organizations (1–5000 employee companies).
• Manage complex sales cycle from lead-to-close and cultivate higher awareness of industry trends and competitive threats.
• Acquire product mastery and deliver on line product demos via web-based presentations and technologies.
• Provide regular feedback about sales cycle, customer experience and needs, and marketing programs.
• Forecast accurately sales activity and consistently exceed quota and show professional growth.
• Ensure 100% customer satisfaction with all respective customers.
• Manage and prioritize opportunities with ability to apply appropriate resources.
• Maintain pro-active relationships with partners associated with opportunities.
• Maintain professional internal and external relationships that meet core values and culture. 

Requirements:

• 3+ years of quota carrying sales experience in software or technology sales.
• Proven success in penetrating new markets and closing new business.
• Ideally, experience in SaaS CRM, Web Conferencing, or B2B company.
• Rank in the Top 10% of Sales for current sales position.
• Consistent over achievement in prior sales positions.
• Met quarterly and annual quota objectives at least 2 out of last 3 years.
• Prove ability to increase deal size and accelerate the buying process.
• Demonstrate ability to forecast based on realistic opportunity assessments.
• Have a relentless personality that is driven by results.
• Have a natural ability to thrive in a fast-paced environment.
• Previous Sales Methodology training preferred.
• Bachelors in Business or equivalent.
• Excellent communication skills.

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Enterprise Sales Representative

(Northeast: NY/NJ Metro Area or Boston, MA)
(Midwest: Chicago, IL or Dallas/Austin, TX)

Mindjet (www.mindjet.com) is currently looking for an experienced Enterprise Sales Representative to be responsible for developing, negotiating, and implementing business contracts and sales with Fortune 500 companies (10,000+ employees) in the Northeast or the Midwest. The focus will be built around identifying market niches and increasing market penetration.

The Enterprise Sales Representative will be fully responsible for generating revenue and achieving set quotas. The individual will contribute to Mindjet's overall corporate sales strategy, define and implement plan for assigned region to achieve Mindjet's regional growth objectives.

Candidates will be primarily responsible for leading all customer initiatives regarding new business opportunities, new technology directions and application development. They will coordinate the overall sales and commercial activities for the assigned territory. This will include new and existing business, pricing, delivery and continuous improvement activities.

These are several possible locations: One role is for the for the Northeast: preference is for the NY/NJ Metro Area or Boston. Another role is for the Midwest: preference is Chicago and/or the Dallas/Austin areas.

Responsibilities:

• Develop and execute sales and business development strategy within assigned territory.
• Lead strategic planning for new business development that includes leveraging industry contacts for new market niches.
• Develop sales and marketing strategies by estimating, forecasting, and anticipating market requirements and trends.
• Develop action plans, measure and analyze results then initiate corrective actions.
• Estimate demand for proposed projects based on market research and consumer trends.
• Provide input to the management team on new product or service features to be developed to meet current and future customer needs.
• Market new customers through creation, development, and implementation of various business solutions.
• Develop strategies for establishing partnerships and business relationships with companies. Drive deal negotiations, contract development,
• Provide due diligence and other business development or alliance development projects.
• Plan, manage, run and attend trade show or industry specific events when necessary.
• Responsible for all proposal generation.
• Must be able to travel regionally and nationally. Approximately 35% of the time.
• Report on sales activity and forecast to senior sales management.

Requirements:

• Sales success in a similar software application environment preferably in a SAAS company
• 10+ years of software sales experience in an individual contributor role.
• Consistent overachievement of revenue goals and plus 100% of quota.
• Proven ability to sell large deals and to meet or exceed multi-million dollar quotas.
• Proven record of success in a high volume transaction sales environment.
• Must be able to thrive in a very fast paced environment.
• Proven solution selling skills, including the ability to articulate a clear, concise ROI value statement.
• Excellent presentation and listening skills, both written and verbal.
• Goal oriented and self-motivated with strong time management skills.
• Strategic account planning and execution experience and abilities.
• Able to work independently, but within a team environment.
• For the Northeast role, preference is NY/NJ Metro Area or Boston.
• For the Mid West role, preference is Chicago, IL and/or Dallas/Austin areas, TX.
• Bachelor's Degree or equivalent experience required. MBA is a plus.

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To Apply

Please email your chronological resume (MS Word or PDF) to: careers@mindjet.com.

Submitting a mindmap highlighting your career milestones is optional.

All positions are located in San Francisco, California unless otherwise indicated.

Future Opportunities

Even if we are currently not looking for candidates in your particular specialization, we invite you to email us your resume for possible future consideration. We will hold on to your resume and review it when a relevant position opens up.

Note: Mindjet Corporation does not accept any resumes from independent recruiters or recruiting agencies or persons other than the applicants themselves. Mindjet therefore does not recognize any claim for recruiting, referral or any other fees arising out of applicants engaged or hired by Mindjet with respect to resumes received in violation of this policy. By submitting a resume to Mindjet, you acknowledge that you are aware of our policy and unconditionally waive any and all recruiting, referral or any other fees based on such submission.