Customer Support & Service

Welcome to the Mindjet Customer Support & Service center. Our goal is to ensure that the Mindjet product you've purchased delivers maximum value for your business and personal needs.

Mindjet offers free online customer support, a wealth of self-service resources, and a Maintenance & Support Plan that guarantees upgrades and priority support.

Most Common Questions

• How to upgrade to MindManager 8
• How to upgrade to JCVGantt 3.3
• Using MindManager Web
• About the Mindjet Connect trial account
• License Key Exchange instructions for MindManager Pro 7
• Instructions for product activation via internet and email
• License file (*.bin) installation fails during manual product activation

Customer Support & Service Announcements

• Upgrade to MindManager 8
• MindManager 8.0 "What’s New"
• MindManager 8.0 Release Notes (Build 8.0.284)
• MindManager 8.0 Release Notes (English/German)
• MindManager 8.0 System Requirements
• MindManager Web 1.1 Release Notes
• MindManager Web 1.0 Release Notes
• Mindjet Connect Release Notes
• JCVGantt 3.3 Release Notes
• MindManager Pro 7.2
  • Update to MindManager Pro 7.2 (English/German/French only)
  • MindManager Pro 7.2 Release Notes
  • MindManager Pro 7.2 System Requirements
• MindManager Product Activation FAQ

Support Programs & Information

• Support Programs Overview
• Free Customer Care Support
• Maintenance & Support Plan
• Support Programs Comparison

Online Support Resources

• Product Registration
• Customer Service Center
• Contact Mindjet Support
• Product Lifecycle Information
• Mindjet User Forum
• Mindjet Knowledgebase