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General information and questions
There were 6 questions found in this category:
  1. How do I enter my MindManager 6 license key?
    Users who purchased MindManager via download will be sent a license key immediately after purchase to the email address used to place the order. 

    For those who have requested that physical media (CD) be sent to them, the license will not be sent in an email but will be located on...


  2. How do I enter my MindManager X5 license key?
    Once you have purchased a MindManager X5 or X5 Pro license, you can enter it by opening Help--About MindManager--License. Enter the license key in upper case and include the dashes. If copy and pasting from a confirmation email, verify that there are no extra spaces in the license key before you c...

  3. I lost MindManager and I need to download it again
    Licensed users who have lost the software for any reason can always download the full setup again. This setup file should be saved for any future installations. Licensed users of previous versions of Mindmanager will also find all legacy products available for download on this page. Support Soft...

  4. Lost license key
    Users who have lost their license key and have not recorded it should contact Mindjet at info@mindjet.com.  Please include the following information to the best of your knowledge:
    Full name of purchaserOrder confirmation numberWhich Mindjet Store you purchased from (Mindjet US, Mindjet EU...


  5. Trial download email not received
    Question: 

    I filled out the form for the trial download but did not receive the email with the download link.  What happened?

    Answer:

    The Mindjet trial download email will be sent immediately to the email address specified in the form.  If the email is not receiv...


  6. Trial download help
    For those of you who are experiencing trouble downloading the trial version of MindManager, here are some tips:

    1. When the download dialogue window appears, be sure to choose the "Save" command and not the "open" command. You wi...