The Mindjet Upgrade Protection Plan (UPP) is an annual subscription that protects your investment in MindManager* by ensuring access to new feature releases and to telephone support. Benefits include:
Customers covered by the Upgrade Protection Plan will receive all new feature releases, including major upgrades, for the software you purchased i.e. MindManager for Windows or MindManager for Mac — during the UPP subscription.
Telephone helpdesk support is available during normal business hours to customers under the Upgrade Protection Plan. UPP also ensures priority queuing for cases submitted online.
The cost of an annual Upgrade Protection Plan is roughly equal to 20% of the standard license price for MindManager. Historically, the upgrade price for a new major release of MindManager has been roughly 50% of the license standard license price.
Click to view the full Mindjet Upgrade Protection Plan terms and conditions
Please note that Upgrade Protection Plan subscriptions purchased using a credit card will be automatically renewed at the annual subscription price. Please refer to the MindManager online shop for pricing in your currency.
If you have purchased Upgrade Protection, please see telephone support hours and phone numbers below.
Americas (English language): 7:00am-5:00pm Pacific time (GMT -8)
+1-415-229-4200 (extension 2)
Europe: 9:00am-6:00pm CET
UK (English): +44 (0) 845 355 5501
France (French): +33 (0) 821 230 136 (From within France only)
Germany (German): +49 (0) 6023 9645 678
Europe, Middle East, Africa (German): +49 (0) 6023 9645 678
Europe, Middle East, Africa (English): +44 (0) 845 355 5501
Europe, Middle East, Africa (French): +49 (0) 180 3000 974
Asia Pacific: 9:00am-5:00pm GMT+10. +61-2-9994-8076